All Medicaid Beneficiary Antipsychotic Medication Access

The NC Medicaid Outpatient Pharmacy Program will implement changes to three important programs that will affect antipsychotic prescribing on Friday, June 5, 2015. These programs are Antipsychotics – Keeping Documented for Safety (A+KIDS), Adult Safety with Antipsychotic Prescribing (ASAP), and the antipsychotic portion of the Preferred Drug List (PDL). Providers will be required to complete an A+KIDS prior authorization (PA) for any preferred or non-preferred antipsychotic medication and an ASAP authorization for any non-FDA approved use and any non-preferred antipsychotic for all Medicaid beneficiaries. Providers will be required to complete this prior authorization through the NCTracks Provider Portal or by calling CSC at 1-866-246-8505. THERE WILL BE NO FAX FORMS.

What are the Programs and Where Do I Go for Additional Information?

General Antipsychotic Program Overview (Program Overview)

Phone: 1-866-246-8505
It’s best to make sure that you’ve been directed to the NCTracks Pharmacy Call Center and not the general NCTracks Call Center.
Hours of operation: Monday through Friday, 7:00 AM to 11:00 PM Saturday and Sunday, 7:00 AM to 6:00 PM
NCTracks Provider webpage
NCTracks Web Portal Login