The people behind Community Care — and how we are improving health services in our state
A community-based infrastructure to target patients and populations in need
The processes and measurements behind our outcomes
Access to data to drive our success
Programs to anticipate and address specific patient needs
Management ToolsPatient Management Tools
Patient Management Tools
Materials to support providers and help educate patients
"Introduction to PCMH and Multi-Payer"View Webinar 1
"Introduction to NCQA and PCMH Recognition"View Webinar 2
"The Must-Pass Elements"View Webinar 3
"1 & 2 and the Record Review Workbook"View Webinar 4
"Standards 3 and 4"View Webinar 5
"Standards 5 & 9 and Meaningful Use"View Webinar 6
Standards 6 & 8
"Standards 6 & 8"View Webinar 7
ISS and Record Review WorkbookView Webinar 8
2008 PCMH Resources
Resources for practices following the 2008 PCMH Path
Below you will find materials assembled by CCNC's PCMH Team for practices moving toward 2008 PCMH recognition. While the team's primary focus is on the multi-payer demonstration projects, these materials provide a roadmap for any practice seeking PCMH status.
PCMH 2008 Workbook Available
The 2008 PCMH Workbook is a detailed overview and "how-to" document (MS-Word 97-2003 compatible file) that provides guidance and examples of documentation for the entire PCMH process. Thanks to Dr. Chip Watkins for many hours of research and compilation. Special thanks also to the North Carolina Academy of Family Physicians for technical support and troubleshooting.
On the left rail of this page are links to the archived videos of the 2008 webinars conducted by Dr. David Halpern. On the right rail, you'll find the 2008 PowerPoint presentations themselves.
Another useful item in the PCMH process is NCQA's PCMH "Record Review Workbook," which is discussed in Webinar 4. The Workbook is an Excel spreadsheet medical practices can use to record information for their NCQA application. A brief (two page) "frequently-asked questions" document that provides instructions for the Workbook is available here.
Keep checking this page for updates to our PCMH resources. If you come across information you think would be helpful to others, please let us know.