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Network Update 42: 6/28/2013

Friday, June 28, 2013

Final Reminder

NCTracks Going Live July 1. Training for NCTracks, the new DHHS claims system, is still available. To register for training, click here. A Special Bulletin containing key information about the features and capabilities of NCTracks - contact information, hours of operation, checkwrite schedule, AVRS functionality and the Provider Portal - is available. It also includes reminders about important activities providers need to perform before July 1 to ensure claims will be processed and paid in NCTracks. The new system is scheduled to go live Monday, July 1.

Recent coverage of the NCTracks launch includes:

CCNC in the News

Project Lazarus. This article in the News & Observer about prescription pain medication use in NC features Dr. Mike Lancaster and Project Lazarus.


NC Medical Journal. CCNC’s Project Lazarus was recognized in the North Carolina Medical Journal’s May/June 2013 issue. Read more about the initiative here (Dr. Mike Lancaster) and here (Fred Brason II). Kudos to CCNC's dedicated chronic pain team.

Other News

Gaston County Health Department wins national honor.  Congrats to Gaston County Health Department on being named a 2013 Local Health Department of the Year by the National Association of County and City Health Departments (NACCHO).   NCACCHO designated Gaston County Health Department as the national winner in their "mid-sized" health department category, recognizing the organization's "creativity, innovation, evidence of outcomes, impact on the community, and collaboration with partners, community and key stakeholders."

CCNC Volunteers. On June 14, a crew of 35+ CCNC employees volunteered at the offices and apartments of PLM Families Together, an organization that provides housing and comprehensive services for families experiencing homelessness in Wake County. Volunteers freshened paint on “Short-term Housing” apartments and administrative offices, cleaned windows, organized the food pantry, cleaned the office kitchen, raked, shoveled dirt, swept and more. For photos of the event, visit PLM Families Together’s Facebook Page. Thank you to all of those who dedicated their time!

Motivational Interviewing Resource Guide. The Behavioral Health Team and MI Champions have produced a Motivational Interviewing Resource Guide. The Guide provides instruction on MI as well as helpful tips and techniques for care managers and others who interact with patients.

Pediatric Highlights. Carolina Collaborative Community Care's pediatric team has led NC in increasing screening rates of children ages 0-20. Within the past year, ABCD screening increased from 83% to 85%, autism screening increased from 52% to 73%, screening for school age children increased from 10% to 34% and adolescent screening increased from 9% to 31%. Fantastic work 4C!

Anniversary Celebration. Community Care of the Lower Cape Fear celebrated its 10-year anniversary earlier this year. Check out this special video the team created for the anniversary luncheon. Congratulations CCLCF!

NCMSF Kanof Institute of Physician Leadership. Applications for the Clinical Quality Track of the Kanof Institute for Physician Leadership, a program of the North Carolina Medical Society Foundation., are due July 8, 2013, and the educational programs begin in September of this year. The Clinical Quality Track will allow a physician and two additional team members to participate in intensive clinical quality training that allows teams to contribute to excellence in health care quality within their practice setting.

Recovery Champion Award Nominations. Do you know individuals who have dedicated their talents, whether through professional work or volunteering, to successfully promote mental health and/or substance abuse recovery in NC? Recognize their contributions by nominating them for a Recovery Champion Award presented at the 5th Annual NC "ONE Community in Recovery" Conference.

Beacon Updates.  Keep up with the latest CC of Southern Piedmont Beacon Community news by checking out their weekly newsletters.

New CCNC Team Members.  Please welcome Intern Yiwen Deng (June 25), Director of Operations Mark Benton (July 1) and Clinical Programs Project Manager Vinay Shastry (July 8). Also, QI Data Coordinator Katherine Lee, currently an intern, and Data Analyst Frances Ochart, currently a consultant, will join us full time July 1. Welcome to the CCNC family!

Career Opportunities at CCNC. Applications are currently being accepted for the following positions. For more information, please see the CCNC Careers page.  Don't forget to check out the additional positions open in local CCNC networks on our Network Careers page.

  • Senior Data Analyst, Quality Measurement and Reporting
  • Financial Analyst
  • Network Financial Analyst

Social Media Update. Support CCNC's growing social media presence by following us on Twitter (@communitycarenc) and “liking” our Facebook page.

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