The people behind Community Care — and how we are improving health services in our state
A community-based infrastructure to target patients and populations in need
Access to data to drive our success
Programs to anticipate and address specific patient needs
New demonstrations, pilots and programs
Materials to support providers
Network Update 14: 4/20/2012
Friday, April 20, 2012
CCNC in the News
- BNA Publications article on NCHIE. BNA, which publishes subscription content aimed at various professionals, ran this article on April 5 (used with permission). For more information, see the NCHIE/CCNC joint press release.
- Recent coverage of Chronic Pain Initiative (CPI) in the Shelby Star.
- AccessCare featured. Alumni publication The Fountain has a great article on AccessCare’s Charles Glenn Humble (used with permission).
- Marketwatch coverage of medical homes. Recent article in Marketwatch notes participation by CCNC’s Dr. Steve Wegner and Troy Trygstad in a NaviNet “Chief Medical Officer Advisory Board” meeting focused on best practices in accountable care and patient-centered medical homes.
Medical home list continues to grow. Congratulations to the latest group of MAPCP practices to achieve PCMH recognition. Kudos also to Wake County Human Services for attaining PCMH Level I. Tip of the hat also to the many folks at CCNC networks working hard to make this happen.
Depression Toolkit launched. A new Depression toolkit has been made available to help busy primary care practitioners access practical, evidence-based tools for treating Major Depressive Disorder (MDD). The toolkit includes implementation recommendations, an algorithm to help with initial assessment, screening tools, critical decision points and recommendations regarding treatment and medication. The Toolkit is available on CCNC’s website.
Motivation interviewing added to CCNC “new hire” orientation. The orientation process has been expanded an additional day to allow training for CCNC care managers and other clinical staff to include motivational interviewing. The move highlights MI as a core value in CCNC’s approach and the commitment of the Central Office to training and supporting staff in this important skill set.
Palliative care event well received in Fayetteville. Earlier this week, an innovative approach to raising awareness of advance directives and palliative care hosted by Carolina Collaborative Community Care (4C) enjoyed good attendance and the enthusiastic participation of partners, including the North Carolina Organ Donor Association. The event, which was held in conjunction with National Healthcare Decisions Day, featured a live play that detailed a family’s struggle with end-of-life issues. 4C and Cumberland PEACE were supported in the effort by a statewide proclamation from the Governor’s office and the participation of three other Cumberland County cities.
April Medicaid bulletin highlights. There are a few important items in the latest Medicaid Bulletin to which we’d like to call your attention:
- Periodic, voluntary self-audits can help avoid problems from errors or inadvertent overpayments. DMA has a Self-Audit Package that can help with this exercise.
- Seminars on Professional, Institutional, and Dental/Pharmacy claims will be held in April and May.
- Beginning in April, changes in how North Carolina handles behavioral health will mean new cards for recipients and many procedural changes for providers.
- Efforts to align Medicaid and NCHC policies will mean changes to policies in CAP/DA-Choice, transplant and transplant related services, over-the-counter products, podiatry services and behavioral health services.
- Have outstanding paper claims for NCHC services dated prior to 10/1/11? Payment may be possible by submitting paper claims directly to DMA-Budget Management.
- Details on these and many other issues are available in the latest Medicaid update. Providers can also stay up-to-date by subscribing to Medicaid email alerts.
Care manager asthma training coming soon. Don’t miss a live webinar to be held on Friday, May 4 aimed at improving asthma care. The webinar will be recorded and archived in CMIS for later viewing. Topics include how asthma medications work in and on the airways, the role of the Asthma Action Plan (AAP), environmental factors influencing asthma and the care manager’s role with the Quality Measures and Feedback (QMAF) initiative. For more information see your Network Director or contact Teresa Piezzo.
- As always, please let us know if you have news you'd like to share with the CCNC family.
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